We engage our customers with professional and responsible service and extensive know-how. We are aware of the customer's requirements and are committed to them. The goal is customer satisfaction, operational efficiency and compliance. The implementation of quality targets are monitored regularly.
Our high-quality service and operations are based on skilled personnel, proactive risk assessment, quality planning, measurement and analysis of operations, and the principles of continuous improvement by unprejudicedly applying digitalisation.
Each Stera worker is responsible for their own work and its quality.
At our factories, the environmental impact is surveyed annually, with the goal of continuously reducing the environmental impact. To achieve this goal, we take environmental impact into account when designing our manufacturing and our products, as well as our operations. We use modern equipment and operating models in production and operations. If we see room for improvement in a customer’s or supplier’s products or operations, we are not afraid to bring it up.
The environmental program is the basis of our environmental system and will be updated upon need. Our operations take into account the treatment and recycling of waste with the aim of improving recovery every year.
Accountability is taken into account in the procurement of materials and in the choices we can influence. Sustainability requirements are also introduced to our suppliers.